Help your team become proficient mediators and keep more deals through closing with Emotional Intelligence coaching. Serve your clients better, protect your investment of time and earn your well-deserved commission.
And it will happen more often than not if your reps are passively watching things unfold in whatever direction. Sure, sometimes money is the problem. But all too often deal deaths are preventable.
Here are the usual suspects:
Reps will be more successful if they proactively supervise the deal stages from the beginning to the end. The implementation principles here are pretty simple, so it's mostly about helping them to cultivate this intent and commit to it.
Most "deal-killers" can be negated if you mediate issues effectively between the parties involved. However, it takes some finesse, and one needs above average Emotional Intelligence to pull it off. That's where we'll bring your team to another level.
The clever books may tell you otherwise. But you are here because you want to close more deals and not a psych PhD, right? Let's focus on what works in practice, not theory.
6. Accurate execution
Experience a training 100% tailored to participants' personalities and their particular situations. No time wasted on generic babble or insulting their intelligence with obvious ideas.
And the first session is free!
Performing alternative actions in the same exercise or role-play allows them to practice new behaviors and immediately see the impact on how they feel and the results they get. This is the most efficient way to learn, because once they have this experience (not just the insight) — they can immediately apply it in real conversations and get satisfying results.
To get out of neediness often plaguing commission-hungry real estate folks, we work on developing the kind of mindset and intent for their particular situation, which helps them feel positive about themselves and the client.
We set things up for a meaningful and empathetic conversation where the client feels comfortable and easily develops trust. The interaction becomes smooth and pleasant, whatever the circumstances.
Even if the deal is not in the cards that day, a lasting relationship will be. And the reps keep going to the next deal without beating themselves up and burning out.
One of the main things we train is perception. This is what truly sets this training method apart from others. I teach people how to read another person's true attitude by their tone of voice and body language.
We learn to understand our counter-party's state of mind in the moment: whether they are actually interested, bored, afraid, defensive, or something else, and how to test that.
When we know what the other person feels and wants, the conversation becomes much easier and to the point. We can cut through any smoke screens and clutter in a matter of minutes and to most people it feels like a developing a superpower.
Most people understand emotional control as the ability to subdue what they feel. This is not only inefficient, it leads to mental and physical disorders.
Instead we learn how to redirect emotions, so you can choose what to feel based on what is appropriate and helpful for the particular situation.
So it is not about shutting down an emotion which popped up, or imitating something else. Instead we go a level deeper and learn the tools of regulating emotions, tuning their intensity and easily switching between them at will. That gives people a whole new level of cognitive flexibility, emotional resilience and influence.
_Is it really all that? You won't know until you try_